HOTFIX: Asset Intelligence sync point doesn’t sync with the System Center Online service after you install hotfix 2733615 on a Windows Server 2003-based Configuration Manager 2007 SP2 site server

Consider the following scenario:

- You have a Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) site server that is running on Windows Server 2003.

- You install an Asset Intelligence synchronization point on the site server.

- You install the hotfix that is described in Microsoft Knowledge Base (KB) article 2733615 on the site server.

- The Asset Intelligence synchronization point tries to synchronize with the System Center Online service.

In this scenario, synchronization fails. Additionally, the following error message is logged in the Aiupdatesvc.log file:

Asset Intelligence Catalog Sync Service Error: 0 : date and time:CryptoException trying to get certificate - The specified network password is not correct.

This issue occurs because the certificate that was released in hotfix 2733615 cannot resolve some password-related issues in Windows Server 2003.

For additional details and a link to a ConfigMgr 2007 hotfix that resolves this issue please see the following:

KB2783924 - Asset Intelligence sync point doesn’t sync with the System Center Online service after you install hotfix 2733615 on a Windows Server 2003-based Configuration Manager 2007 SP2 site server (http://support.microsoft.com/kb/2783924)

J.C. Hornbeck| Solution Asset PM | Microsoft GBS Management and Security Division

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