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HOTFIX: You cannot deploy a client agent by using System Center 2012 Configuration Manager on a computer that is running the French version of Windows 7

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Here’s a hotfix for ConfigMgr 2012 that we published a few weeks ago but it doesn’t seem like I ever got around to mentioning it here. This is a hotfix to correct an issue where attempting to deploy a client agent by using System Center 2012 Configuration Manager on a computer that is running the French version of Windows 7 fails and the client agent is not deployed.

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Symptoms

Assume that you try to deploy a client agent by using System Center 2012 Configuration Manager on a computer that is running the French version of Windows 7. In this situation, the client agent is not deployed.

Note This issue does not occur on a computer that is running the English version of Windows 7.

Cause

This issue occurs because of a localization issue in the Basebrd.dll.mui file. When an application such as Windows Management Instrumentation (WMI) uses the IDS_WINDOWS_LONG value on a computer that is running the French version of Windows 7, all space characters are encoded incorrectly with a "0xA0" ASCII value. In this situation, System Center 2012 Configuration Manager does not recognize the client computer as a Windows 7 computer, and the client agent is not deployed. However, on a computer that is running the English version of Windows 7, the space characters are encoded correctly with a "0x20" ASCII value.

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For the latest version of this article as well as a link to the hotfix, please see the following:

2737681 - You cannot deploy a client agent by using System Center 2012 Configuration Manager on a computer that is running the French version of Windows 7 (http://support.microsoft.com/kb/2737681)

J.C. Hornbeck | Knowledge Engineer | Management and Security Division

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